Enterprise-grade security. Absolute control over your data.
The dialler runs on Amazon Web Services in a private, VM-based cloud — the resilience of hyperscale infrastructure, without compromising security or data sovereignty.
Private by design.
Your dialler runs in a dedicated AWS virtual machine environment, isolated from other customers. This isn’t shared SaaS — it’s your own private cloud deployment.
AWS provides multiple layers of protection as standard:
- Network isolation — VPCs, security groups and private subnets
- Encryption at rest and in transit
- Continuous monitoring and threat detection
- Physical data centre security that far exceeds on-prem standards
Your data benefits from the same security controls trusted by banks, governments and global enterprises.
You choose where your data lives.
We deploy your environment in the AWS region that meets your regulatory and client requirements — UK, EU or elsewhere.
Your region
Deployed where your clients and regulators need it to be.
No data drift
Call data, recordings and metadata stay within the selected region unless you explicitly approve otherwise.
Compliance-ready
Supports GDPR, ISO-aligned security frameworks and client audit requirements — without custom workarounds.
Industrial-strength infrastructure, used responsibly.
High availability, without the complexity
AWS infrastructure is designed for fault tolerance. If underlying hardware fails, your service doesn’t.
Scale when you need it
Need more capacity for a peak fieldwork period? AWS lets us scale resources quickly — without new hardware, delays or risk.
Consistent performance
Low-latency networking and modern compute ensure stable dialling performance, even at high volumes.
Managed SIP included
We provide fully managed SIP connectivity, so you don’t need to source, configure or support telephony providers yourself. One platform, one contract, one support team.
AWS gives us industrial-strength infrastructure. Our private cloud approach ensures it’s used responsibly.
Ask us about region options, security documentation and audits.